White Board Wednesday
Our first episode lays the foundation...
...with key concepts including brand, CX, CX management, capabilities and competencies, and customer strategy. You'll find definitions below the video, and I'd love your feedback.
Please use the hashtag #FartherWBW to engage, ask questions, debate or comment on what you took away from this webinar. Or, submit ideas for future WBWs! And if you liked this video and think your colleagues and peers might benefit, please share.
What Others Are Saying